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====== FINANCES MODULE - FAQ ======

===== ACCOUNTS =====
++++I can not settle a liability/an obligation. An error Violation of PRIMARY or UNIQUE KEY...|An error Violation of PRIMARY or UNIQUE KEY occurs.
The problem results from the attempt to create a cash register receipt(RR) or disbursement(RD) document with a number, that already exists in the base. To find a solution, in the tab Finances-> Finances add a financial operation (RR) with an appropriate register (or RD in case of obligation), in the window **New document RR/RD** __disable__ the option of  automatic enumeration of a document and in the field **Number** increase the proposed number by 1, and confirm. Now you can:
  * the added financial operation can be linked with an appropriate account, by filling in a Contractor's field, an mount etc.,
  * or settle a liability/an obligation by using the tab Accounts (function **Settle accounts**), and next delete a created above operation RR (RD). In this case, a gap in numeration will appear. This gap can be filled in during the next financial operation, by disabling the option of automatic enumeration and manually inserting the lacking number.

This situation happens most often when the series of cash/bank registers or cash/bank reports and/or series of financial operations are edited, and in the edited reports the RR/RD documents were already registered.
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===== Debt collection documents =====
++++The system does not calculate the amount of interest or the generated amount of interest is wrong on the  Demand for payment document|
Check if the value of legal interest was defined in the menu Index cards-> Finances-> Legal interest.
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**>> Return to: [[en:podrecznik:finanse:start|FINANCES MODULE]]**\\
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